Shipping & Returns
We offer $10 flat rate shipping. We also ship Worldwide!
Orders are processed within 2-4 days of purchase (with the exception of peak seasons such as Christmas, we ask for your patience during these periods). Please note that we are a family-run business and do our best to have orders out during these time frames but if you require an order sooner, please choose the express post option. International orders may take up to 7-30 days to arrive depending on location. Free local pick up (Wagga Wagga) is available for the Riverina locals (please select “pick up” on the shipping page then contact me to arrange a suitable time).
Tracking notifications are emailed upon shipment of your order. Please send an email if you require a personalised item sooner than the outlined time frames and we will do our best to help.
We prefer to reduce our environmental impact by using recycled packaging and biodegradable post bags (home compostable) as much as possible and do our best to ensure your purchase arrives safely.
Unfortunately, we do not accept exchanges for changes of mind and ALL sales are final and cannot be returned. We will happily replace any faulty items if we are informed within 7 days of receiving your order by emailing us at email@example.com we may ask for a photograph or return of the faulty item at buyers expense. Damage as a result of wear and tear are not considered to be faulty. If a replacement product is not available, you will be refunded the purchase price processed via your original method of payment. We are unable to refund shipping costs. We ask you to please keep in mind that many of our products are handmade and any slight imperfections are considered character of that item. Should you have any questions please do not hesitate to get in contact either via email or direct message through Facebook.